Salesforce Administrator
Job Description
This is an exciting opportunity for someone who enjoys combining technical expertise with process improvement, ensuring our CRM is optimised, user-friendly, and supports the success of our sales teams.
If you're organised, analytical, and enjoy solving problems while working closely with multiple departments, we'd love to hear from you.
• 2-5 years' experience administering Salesforce CRM.
• Strong understanding of Salesforce functionality, reporting and automation tools.
• Experience building dashboards, reports and workflows.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and data accuracy.
• Comfortable working with multiple stakeholders across different departments.
• Excellent communication skills in English.
• Salesforce Administrator Certification is highly advantageous.
• Experience within real estate or a sales-driven environment would be beneficial.
What We're Looking For
We're looking for someone who takes ownership, enjoys improving systems, and genuinely wants to make the business operate more efficiently. You'll be someone who is organised, proactive, solutions-focused, and comfortable working in a fast-paced environment where priorities can evolve quickly.
Responsibilities Duties:
• Manage the day-to-day administration of Salesforce CRM.
• Configure users, profiles, permissions and system settings.
• Build and maintain reports, dashboards and data insights for management.
• Ensure CRM data accuracy through regular audits, cleansing and maintenance.
• Create and optimise workflows, automations and business processes.
• Support sales, leasing and management teams with CRM queries and troubleshooting.
• Work closely with department heads to identify opportunities for process improvements.
• Assist with system enhancements, testing and implementation of new Salesforce features.
• Produce documentation and deliver user training where required.
• Monitor system performance and recommend improvements to maximise efficiency.
• Liaise with third-party vendors and technical partners when necessary.